Customer Service Officer

IL Bagno Nigeria Recruitment 2019

Website IL Bagno Nigeria

IL Bagno is the regional distributor for the world’s leading manufacturers of sanitary fittings, kitchen, tiles, doors and other interior solutions in addition to its utilitarian significance, IL Bagno is specialized at ensuring the interior space should provide a relaxing atmosphere, reflecting the taste, personality, and lifestyle of the customers.

Job Title: Customer Service Officer

Job ID: CS6363

Location: Lagos Nigeria

Job type: Full Time

Job Summary

  • Coordinating the project monitoring officers to deliver the design concepts of clients..

Job Description

  • Prepare & maintain customer service summary reports.
    Preparation of installation quotation.
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Initiate required action for response to customer service requests for maintenance/installation and other services, communicate same to the appropriate personnel/departments and ensure prompt feedback.
  • Manage Installation activities by planning/scheduling their daily maintenance/installation activities.
  • Liaise with installers and clients on execution of project; track project execution and performance from start to finish.

    Qualification

  • First-degree B.Sc. in Business Administration or any related discipline
  • 2-3 years of work experience.

Method of Application

Qualified candidates should click the apply button then send their CV/Resume with a cover letter to us through the email address displayed.

To apply for this job please visit www.ilbagnonigeria.com.

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