PalmPay is currently seeking suitable and qualified candidates to fill the role of a Merchant Operation Officer.

Organization Description

PalmPay, we want to provide a financial ecosystem that is open to as many people as possible, and that’s why the only requirement to access financial services from us is that you have a smartphone.

We have exclusively partnered with TECNO Mobile, Africa’s leading mobile phone brand with over 50% market share on the continent. The PalmPay app will come pre-installed on over 20 million devices in 2020.

Job Title: Merchant Operation Officer

Job ID: PM68392

Job Type: Full Time

Location: Lagos, Nigeria

Merchant Operation Officer

Job description

• Responsible for reviewing the approval criteria’s and clearly stating the reasons

• Responsible for the audit results, assist the operation team and risk control team with random inspection to check unqualified information.

• Verify the audit results regularly.

• Review of at least 70 items daily.

• Responsible for checking fraudulent behavior


  • +/- 2 years experience in mobile payment and fintech industry and deep understanding of the Nigerian market.
  • Minimum of B.Sc or its equivalent in Business administration, Social science or any related discipline
  • Result oriented, detailed and eager to learn.
  • English communication both oral and written.
  • Proficient in the use of MS Office