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Dispatch Rider Job Description

This Dispatch Rider job description helps candidates understand the duties, responsibilities, skills, and competencies necessary for success in the role. Recruiters often customize these criteria to attract suitable candidates for these positions.

Dispatch Rider Job Responsibilities

The Dispatch Rider must use the assigned motorcycle for authorized assignments only and ensure it is in good working condition.

The Dispatch Rider Duties include:

  • Ride the company motorcycle to carry out official duties.
  • Adhere to all Health, Safety, and Environment (HSE) policies related to driving to ensure the safety of both documents and motorcycles.
  • Report any issues related to assigned motorcycles to the supervisor.
  • Update the dispatch rider’s logbook daily with the required information.
  • Ensure that the documents and particulars for the assigned motorcycle are current and valid.
  • Clean the motorcycle routinely or whenever necessary.
  • Conduct daily inspections of the overall condition of the assigned motorcycles and ensure they are securely locked when left unattended.
  • Handle internal and external mail distribution as needed.
  • Transport and receive invoices and documents quickly using the motorcycle.
  • Record information such as items received and delivered.
  • Sign for packages upon collection and obtain a signature from the recipient upon delivery.
  • Plan and follow the most efficient routes for deliveries.
  • Create weekly route plans and adhere to them.
  • Ensure that the correct products are dispatched promptly using the motorcycle.
  • Utilize a real-time app effectively as a dispatch driver.
  • Ensure proper and efficient use of company tools, such as the motorcycle and sales application.
  • Perform any additional duties that may be assigned from time to time.

The benefit of a Dispatch Rider

  • The dispatch rider helps efficiently distribute parcels both within the company and to external vendors or suppliers.
  • They promptly deliver items to staff, vendors, and clients. Additionally, the dispatch rider ensures that the company’s products are readily accessible at various locations every day.

Key Relationships of the Dispatch Rider

  • Staffs
  • Vendors
  • Manager
  • The Receptionist

Key Job Measures:

  • Ensure the assigned motorcycle is used only for authorized tasks and maintained in good working condition.

Required Skills

  • Must be able to ride a motorcycle effectively and professionally.
  • Availability to work on weekdays and some weekends.
  • Hardworking, diligent, and possess a positive attitude.
  • Must be physically fit.
  • Must be reliable and punctual.
  • Should have a mature work ethic.
  • Friendly and presentable demeanor.
  • Excellent knowledge of road navigation.
  • Strong interpersonal skills.
  • Willingness to work a flexible schedule.
  • Excellent communication skills.
  • Strong personal organization and self-discipline.
  • Attention to detail.
  • Problem-solving abilities.
  • Time management skills.
  • Decision-making skills.
  • Reporting skills.
  • Ability to manage processes.

Salary of a Dispatch Rider

This amount varies across different organizations but is usually between $20 and $120, excluding other health insurance policies for the staff, spouse, and four children, non-accidental bonus, and other benefits.

Educational Requirements

  • A high school certification, OND, or NCE
  • The ideal candidate should have at least one year of experience as a motorcycle dispatch rider.
  • Must possess a valid motorcycle license or rider’s permit.

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